MT
Analytics · Chamber Intelligence

Data intelligence dashboard

Cross-functional analytics spanning membership, revenue, engagement, events, advocacy, marketplace, workforce, and risk.

Active members
812
+3.6% YoY
ARR (dues + services)
₱24.8M
+11.2% YoY
Engagement index
72/100
Above target (68)
NPS
64
Q2 2026
Retention rate
94.2%
+1.1 pts YoY
Churn rate
5.8%
At-risk members
47
Low engagement score
Avg. member lifetime
9.2 yrs
Cohort retention · % renewing after N years
Y1Y2Y3Y4Y5
2020 cohort
96
92
88
85
82
2021 cohort
95
91
87
84
0
2022 cohort
94
90
86
0
0
2023 cohort
95
91
0
0
0
2024 cohort
93
0
0
0
0
2025 cohort
96
0
0
0
0
Top churn reasons
  • Business closure32%
  • Budget constraints26%
  • Low perceived value18%
  • Merger / acquisition12%
  • Relocation outside Cebu8%
  • Other4%
Save-rate by intervention
  • Executive check-in call68%
  • Complimentary event invite54%
  • Relationship manager assignment48%
  • Fee waiver / discount42%
  • No intervention18%
At-risk watchlist
MemberTenureLast engagementScoreSuggested action
Pacific Steel Inc6 yrs83 days ago
34
Executive check-in call
Mandaue Prints3 yrs121 days ago
28
Complimentary event invite
Cebu Marine Foods9 yrs72 days ago
41
Waive attendance fee Q3 forum
Sugbo Startup Hub2 yrs94 days ago
37
Assign relationship manager
AI insight · Save opportunity
Executive check-in calls save 68% of at-risk members. Prioritise the 47-member watchlist before Q3 renewals — estimated saved ARR ₱1.8M.