MT
Analytics · Chamber Intelligence

Data intelligence dashboard

Cross-functional analytics spanning membership, revenue, engagement, events, advocacy, marketplace, workforce, and risk.

Active members
812
+3.6% YoY
ARR (dues + services)
₱24.8M
+11.2% YoY
Engagement index
72/100
Above target (68)
NPS
64
Q2 2026
AR at risk
₱180K
60+ days
Members flagged
12
Compliance / dispute
Open grievances
7
Audit findings (open)
3
All low severity
Risk register
  • Concentration risk · Top 20 members = 34% of dues
    Medium
  • Event insurance coverage lapses Sep 2026
    Medium
  • Digital signature vendor renewal pending
    Low
  • Data retention policy review overdue
    Low
  • Cybersecurity awareness training due
    Medium
Operational SLAs · % within target
  • Application review (10 days)92%
  • Certificate issuance (2 days)96%
  • Support ticket (1 day)88%
  • Invoice generation (1 day)99%
  • Grievance response (3 days)82%
Data quality
Complete member profiles
84%
Verified emails
97%
Verified phone
89%
Updated in last 12 months
72%
TIN / BIR on file
91%
SEC / DTI on file
94%
Chapter assignment
100%
Signatory KYC
86%
AI insight · Ops load
Grievance response SLA (82%) is the weakest link. One dedicated coordinator would restore >95% attainment and lift NPS by 2–3 pts.