MT
Analytics · Chamber Intelligence

Data intelligence dashboard

Cross-functional analytics spanning membership, revenue, engagement, events, advocacy, marketplace, workforce, and risk.

Active members
812
+3.6% YoY
ARR (dues + services)
₱24.8M
+11.2% YoY
Engagement index
72/100
Above target (68)
NPS
64
Q2 2026
Certificates issued
1,842
YTD
Business referrals
418
Trainings completed
2,214
Consultancy hours
612
Certificate & document services
  • Certificate of Good Standing612
  • Certificate of Membership484
  • Endorsements (visa / bidding)342
  • Trade authentication218
  • Notarial referrals186
Training program uptake
  • Digital transformation612
  • Export & trade compliance428
  • HR & labor law updates386
  • Sustainability / ESG314
  • Cybersecurity fundamentals268
  • Leadership & governance206
Turnaround times · avg. hours
  • Certificate of Good Standing4h
  • Endorsement letter12h
  • Application processing148h
  • Grievance resolution72h
  • Consultancy scheduling24h
CSAT by service line
  • Certificates96%
  • Trainings92%
  • Consultancy89%
  • Endorsements84%
  • Grievance handling78%
Service adoption by tier
  • Institutional92%
  • Corporate78%
  • Regular54%
  • Associate31%
AI insight · Value ladder
Associate members use only 31% of paid services — a targeted "Getting the most from your membership" onboarding series can lift adoption 10–15 pts.